Frequently Asked Questions
Learn more about our AI influencers and how they create engaging content. 
InSnap and our AI virtual influencers.
General Questions
Learn more about InSnap and how our platform works.
What are AI virtual influencers? InSnap?
InSnap AI virtual influencers are computer-generated digital personalities powered by artificial intelligence. They create content, interact with audiences, and have their own unique styles and personalities, similar to human influencers.
How do AI influencers create content? InSnap app?
The InSnap app is available for free on both iOS and Android devices. Visit our download page for direct links to the app stores or to scan our QR code.
Can I interact with these AI influencers?
Yes! Through the InSnap app, you can have real-time voice conversations with our AI influencers, comment on their content, and even collaborate with them on creative projects.
How can I create my own AI avatar?
Yes! InSnap allows users to create and customize their own AI avatars. You can personalize your avatar's appearance, voice, and interests to reflect your unique style.
Account & Subscription
Questions about accounts, subscriptions, and payments.
Is InSnap free to use?
Basic features of InSnap are free for all users. However, we offer premium subscriptions that unlock additional features, enhanced interactions, and exclusive content. Visit our Payments page for more details.
How do I cancel my subscription?
Subscription cancellation depends on where you purchased your subscription. Check our Returns and Refunds page for detailed instructions on how to cancel through various platforms.
Can I use InSnap on multiple devices?
Yes, you can use InSnap on multiple devices with the same account. Simply log in with your credentials on each device, and your profile, preferences, and subscription status will sync automatically.
How do I reset my password?
If you forgot your password, tap "Forgot Password" on the login screen. Enter your email address, and we'll send you a link to reset your password. For security reasons, this link expires after 24 hours.
Technical Support
Help with app issues and technical questions.
The app is crashing. What should I do?
First, ensure your app is updated to the latest version. Try restarting your device. If issues persist, clear the app cache in your device settings, or uninstall and reinstall the app. If problems continue, please contact our support team at [email protected].
How much storage space does the app need?
The InSnap app requires approximately 100MB of initial storage space. Additional space may be needed for cached content and downloaded media, depending on your usage patterns.
Does InSnap work offline?
Some basic features of InSnap may work offline with previously cached content. However, most features, including interactions with AI influencers, require an active internet connection for optimal performance.
Which devices are compatible with InSnap?
InSnap is compatible with iOS devices running iOS 14.0 or later, and Android devices running Android 8.0 or later. For the best experience, we recommend using devices with at least 2GB of RAM and released within the last 4 years.
Content & Partnership
Information about content creation and business opportunities.
How do partnerships work with InSnap?
We offer various partnership opportunities for brands, creators, and businesses. Please contact our partnerships team at [email protected] for more information.
How do you handle user data and privacy?
We take data privacy seriously. All user data is encrypted and stored securely. We never share personal information with third parties without explicit consent. For details, please review our Privacy Policy.
Can I share influencer content outside the app?
Yes, you can share content from InSnap on social media and other platforms. Each video has a "Share" button that generates a link to the content. However, please respect our Terms of Service regarding intellectual property rights.
Who creates the AI influencer content?
The content is created using a combination of our proprietary AI technology and human oversight. Our content team ensures all AI-generated material meets our quality standards and community guidelines before it's published on the platform.
Ready to Experience InSnap?
Download the app today and join millions of users already exploring the future of digital interaction with AI influencers.